At SERVPRO of Indian Wells our everyday duties consist of evaluating what can be saved or restored after the damage has occurred. When you are exposed to as many of these situations as we are you have to understand the limits of your ability. You don’t want to over promise the customer and you want to minimize the cost of the claim.
In this picture we see carpeting that has been delaminated by a water damage, it is non salvageable. The backing on most carpeting is secured by glue that is water based, when this glue comes into contact with water for enough time it separates. If this separation occurs then the carpet loses its ability to stretch when it is being reattached and cannot be reinstalled.
This is another of the concerns that a client should have on prolonging the response time and starting mitigation on a water damage.